How to report. If you believe content on Sortify infringes your copyright, you can:
use the Report link next to the content, or the form at app.sortify.ai/report, and choose Copyright; or
email a notice to our designated copyright agent at [email protected]. The agent's postal address is Copyright Agent, Sortify Ltd, 128 City Road, London, EC1V 2NX, United Kingdom.
Please send a link to the content, never a copy.
What a notice under the US Digital Millennium Copyright Act must include:
a physical or electronic signature of the copyright owner, or of a person authorised to act for them;
identification of the copyrighted work;
identification of the material you believe infringes it, with enough information for us to find it, such as its link;
your address, telephone number and email address;
a statement that you believe in good faith that the use is not authorised by the copyright owner, its agent or the law; and
a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorised to act for the copyright owner.
Wherever you are, you can also use the Report form, without these formalities. Every complaint is reviewed by a person.
What happens next. We send a copy of each valid notice to the User who added the material and to the business whose Team it is in. It includes your name, but not your address, telephone number or email address.
Counter-notices. If material you added is removed after a notice, you can send a counter-notice to our copyright agent at [email protected]. It must include:
your physical or electronic signature;
identification of the removed material and where it appeared;
a statement under penalty of perjury that you believe in good faith that the material was removed by mistake or misidentification; and
your name, address and telephone number, and a statement that you consent to the jurisdiction of the US federal district court for the district where your address is located or, if you are outside the United States, any judicial district in which Sortify may be found, and that you will accept service of process from the person who sent the notice.
We forward a valid counter-notice to the person who sent the notice. We may restore the material 10 to 14 business days after receiving the counter-notice, unless that person tells us that they have started court proceedings.
Repeat infringers. In appropriate circumstances, we close the Teams and user accounts of repeat infringers.
The full rules are in sections 3.4 and 3.5 of our Terms of Service.